Emergency Website Help
Website Broken? Get It Fixed Fast, Perth
When Your Web Developer Won't Call You Back, Contact Someone Who Will
Your website's not working the way it should. Maybe the contact form's stopped sending enquiries through. Maybe you've moved locations and can't update the address. Maybe you don't even know what's wrong, you just know something's broken and…
It’s Costing You Business Every Day it Stays that Way
You've probably already tried the obvious thing: contacting whoever built your site. And you're probably here because that didn't work. They stopped responding. They take weeks to reply. Or maybe you can't even remember who they were.
That's the most common reason people find me. Not because they want a prettier website. Because their current one has stopped working, and the person who built it has disappeared.
Fast, Because I'm a One-Man Job, Not a Ticket in a Queue
I'm not a call centre. I'm not an agency with layers of account managers between you and the person actually fixing things. When you get in touch, you're talking directly to me.
Response time: within two hours. If I can't fix your problem, you don't pay. That's it, no fine print.
15 Years of IT Troubleshooting, Not Just Website Building
Before websites, I spent 15 years in IT support, learning a specific way of solving problems: change one thing at a time, test it, and keep narrowing it down until you've found the actual cause. Most website "fixes" are guesswork. Mine aren't.
That background is why I can usually diagnose and fix a broken website fast, I've seen most of what can go wrong, and I know how to isolate exactly which part is causing it.
Locked Out of Your Own Website? That's Exactly the Kind of Problem I Solve
A lot of website problems aren't really about the site itself, they're about not being able to get into it. Your old developer held the keys and vanished. You don't have login access to your own hosting. You've lost access to your domain.
Most developers won't touch this. It's too much hassle. I'll work directly with your web host or domain registrar to prove you're the legitimate business owner and get access restored, even when there's no direct login left to use. If it comes to it, I can rebuild your site on new hosting and point your domain there instead.
What You're Actually Worried About (And Why You Don't Need To Be)
If you're anything like most people looking for help right now, you're wondering: is this person trustworthy? Are they going to make things worse before they make them better? Are they even going to call you back?
Here's what you get:
- A straight guarantee. If I can't fix it, you don't pay.
- A response guarantee. I'll get back to you within two hours, guaranteed.
- Nothing touched without a backup first. Every change is backed up so it can always be restored if something goes wrong.
- $120 an hour, most fixes done in one to two hours. No inflated agency day-rate for a problem that takes an hour to solve.
What Clients Say
"They provide reliable support and work collaboratively with our team across multiple websites."
Webby Website Optimisation has delivered multiple functional and professionally presented websites, resulting in an improved online presence for the client and positive internal and external feedback. Their team is responsive, practical, and understanding of the client's requirements.
"They’re great — I don’t think there’s anything they can improve on."
Webby Website Optimisation’s work has the client satisfied with the engagement. They’re responsive and knowledgeable in their field. Their nearby location has also been key to the success of this ongoing relationship.
"The work was always spot on, clean, and professional so I’ve never had a complaint."
The website has received positive feedback from external stakeholders. The client has had no complaints with Webby Website Optimisation's work and was really impressed with their dedication to helping them. The team overcame every obstacle that they faced throughout the duration of the project.
"They were professional and easy to work with from start to finish."
Webby Website Optimisation delivered a polished, well-organized site that met the client's needs. The team was highly proficient in WordPress and responsive. Moreover, Webby Website Optimisation was professional and easy to work with.
"Their personalized services stood out."
Webby Website Optimisation's work increased the bookings by 50%–80%, marking the project's success.
The team was highly communicative and patient with the client's high demands.
Moreover, their personalized services were greatly appreciated by the client.
"Their problem-solving and fast work were impressive."
Webby Website Optimisation delivered a proper investment directory, a fine-tuned site, and an easy-to-edit platform. The team completed the work on time and to a high standard. Moreover, they communicated well via email and messaging apps. Their problem-solving skills were commendable.
"They are extremely efficient, helpful, and professional."
Webby Website Optimisation has delivered a fast website, and the client's customers have spent more time per page. The team has been efficient, helpful, and professional. They have communicated well through virtual meetings, emails, and messages. The client has been pleased with the results.
"They provided highly skilled and professional services."
Webby Website Optimisation successfully improved the client's Google ranking and website speed. The team delivered on time and within budget, meeting the client's requirements. Webby Website Optimisation was highly skilled, professional, and communicative. The client was impressed with the results.
"They were exceptional in every way."
Webby Website Optimisation successfully helped the client rank on the first page of Google for their six websites. The team was highly responsive and efficient, ensuring they met the client's goals as soon as possible. Webby Website Optimisation's ability to deliver quality work on time stood out.
"Steve worked very quickly and was responsive to feedback."
Webby Website Optimisation successfully delivered a new site that aligned with the client's requirements. The team managed the project very well — all milestones were achieved on time and within budget. Their receptiveness to feedback and efficient execution impressed the internal team.
"Steve identified problems quickly and worked collaboratively with our internal team to deliver the outcomes we needed."
The client was pleased with the outcome of the engagement. Webby Website Optimisation managed the project seamlessly — all outputs were delivered on time and within budget. They also impressed the internal team with their responsiveness. The partners interacted via virtual meetings.
"Their services and turnaround time are on-point."
Since Webby Website Optimisation joined the project, all deliverables have been successful. The team is responsive, and they have a quick turnaround time.
"Their willingness to understand and work diligently to achieve positive results is what amazed us."
Thanks to Webby Website Optimisation, the client was able to consistently increase their site's traffic by a considerable amount. The team was responsive to their needs and expectations. They were persistent in providing great results throughout the project.
Website Down or Broken? Get It Fixed Today
Tell us what's wrong and get a callback within 2 hours. If we can't fix it, you don't pay.
Text me a quick description of what's wrong and I'll tell you straight whether it's a fast fix, no cost, no obligation.