You’ve probably hit this point already. Your WordPress site is live, the contact form is working some of the time, and you’re still replying to customers from a personal Gmail address because setting up “proper” email keeps getting pushed down the list. That works...
At 9:14 am, a prospective customer submits your contact form asking for a quote. WordPress shows a success message. No notification reaches your inbox. No confirmation reaches the customer. By the time anyone notices, the lead has already called a competitor. That...